All programs

Human Services

Hotel and Hospitality Services

Who it’s for

You love working with people as part of a team and growing your skills in an exciting industry. You like a job where no two days are the same, and you enjoy positive and enthusiastic social interactions. You are ambitious and outgoing, and you always make others feel welcome.

What you’ll learn

You’ll learn the day-to-day tasks and operations of various hospitality industry positions such as hotel front desk, restaurant or bar service, and banquet services. You’ll also learn basic skills in line cooking, reception, and serving food and beverages.

Program details

Program length:

1 year full time (10 months)

Credential:

Certificate

Work-integrated Learning:

7-week practicum for qualifying students

Start Times:

  • Fall / Winter

Tuition:

$17,850*

Three student standing at a serving table, making mocktails.

Your career

A career in hospitality gives you abundant opportunity to work in many sectors, including hotels, restaurants, tourism, and special events. You’ll learn many useful high-level skills in customer service, problem solving, and dealing with people.

This program is a gateway to a diverse industry. You can start in an entry-level position such as front of house, then progress to supervisory and management roles. There are excellent opportunities for growth in the hospitality industry.

Career opportunities

  • Front desk agent
  • Food and beverage or banquet server
  • Housekeeping attendant
  • Bartender
  • Banquet captain
  • Host/ hostess
  • Manager
  • Supervisor
  • Team lead
  • Customer service representative
  • Travel agent
  • Tourist guide

Career opportunities

  • Front desk agent
  • Food and beverage or banquet server
  • Housekeeping attendant
  • Bartender
  • Banquet captain
  • Host/ hostess
  • Manager
  • Supervisor
  • Team lead
  • Customer service representative
  • Travel agent
  • Tourist guide

Program features and outcomes

  • Internationally recognized Emerit tourism training
  • Hands-on learning in beverage, kitchen, and dining room services
  • On-site hotel lab and food and beverage room
  • Customer service and presentation skills
  • Hotel, restaurant, and tourism training
  • Multiple career path opportunities

Key Program Courses

  • Principles of Service Sector Management
  • Introduction to Tourism and Hospitality
  • Lodging Operations and Property Management
  • Hospitality Entrepreneurship
  • Recreation and Entertainment

Academic requirements

See Program Overview for Hotel and Hospitality Services on MITT.ca

English language requirements

You meet the English language requirements, if you: Are from an English Language Proficiency requirement exempted country, OR you meet one of our waiver requirements.

If you do not meet either of these requirements, please contact a Student Advisor to discuss English language tests and pathway programs that are accepted at MITT.

Take a virtual tour

Student success stories

Silhoutte of a person

"My experience at MITT was amazing. It was fun. I learned a lot about the industry. I really loved it."

— Kritika